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Tech Tips and Links

UPDATED 8-27-20

Powhatan Elementary Parents, 

This is Mrs. C, the Technology teacher here at Powhatan. I would like to start off by saying thank you to all of you for your kind words, patience and support for our teachers and staff as we navigate through another year of remote learning. Even though we worked through the end of the 19-20 school year with remote learning, things have changed this year. Just as you will experienced challenges as parents trying to navigate the technology side of your child’s education, most of our classroom  teachers are navigating it right along with you. To be honest, most of the students can probably navigate it better.  

The COUNTY has made some changes in how students access our technology (chromebook logins, Powerschool Access, Gmail Access, and many more.) As these items have JUST been implemented, I am learning about them and trying to provide you with as much information to help you as well. 

Here are a few things I would like to share with you:

  • Gmail- All of our students have a gmail account. This is NOT a normal gmail account. It is managed by Johnston County Public Schools. This is what students should be using to access their lessons and other resources online.

 

  • Your Gmail vs Your Student’s Gmail- Many parents have a gmail account that stays logged in on the devices that our students are using. When your student uses it, and logs into their account, the two accounts compete. Your account wins. This is why many of you are experiencing the issue of not being able to view content. To prevent this, log out of your account, and close ALL tabs that are associated with your account. THEN have your child log in with their school account. 

 

  • Issues with Shared Content/Links- Some of the content that teachers are sharing is protected by copyright. We are NOT allowed to post these items to the public, however, we are allowed to share them within our classrooms- virtual classroom and live classroom settings. This is why students MUST log in with their accounts. 

 

  • Student Accounts- There are a few things to remember with our student accounts AND why it's GOOD for your children to use their school accounts:

 

  • Security-When the students use their accounts (in school AND outside of school), there are additional filters in place to help prevent some content that would NOT be blocked using other accounts or no account at all. This does not mean it will catch everything. As I tell the students, “If we tried to block everything that could potentially be inappropriate for them, we would have to block EVERYTHING.” We practice good cyber safety in class, and I expect them to do so at home as well. Using their school accounts is just an additional helper.

 

  • NEW: K-5 students DO have email, HOWEVER, they can not email outside of the jcsnc.org (other JCPS student emails) and johnston.k12.nc.us (teacher and staff emails). This is NEW for K-2 students THIS YEAR. With remote learning, teachers will need to be able to email students individually to communicate and share specific information. This is why this change was made for this school year. 



  • Useful Links: 
    • JCPS Digital Citizenship Agreement-Online agreement form for student google/internet accounts
    • PWES Help folder- tutorials and videos on various How TO’s
    • NEW: ClassLINK- One stop location for MOST online resources the students will use. See the attached page for directions on accessing Classlink.

 

 

  • “HELP DESK”

 

    • NEW: The COUNTY has created a technology assistance form linked to the top of our website. This comes straight to me as well as 2 other staff members at the school. Please use this after you have attempted to contact your child's teacher. 
    • Use of the form above is preferred, but I also have a dedicated phone number that comes straight to me that you can call for tech help. 252-371-1335. Forms are checked throughout the school day, and messages left at this number are addressed next since this only comes to me. 
    • If you are spending more than 15 minutes trying  to access something or struggling with links, please complete the form or call! Most issues are fairly easy for me to help with and can save lots of time and frustration. 
    • We try to answer questions within a 24 hour time frame, but please be patient at the beginning of the year as there might be a large number of calls and forms that come in and need to be addressed. 
    • As needed, I will create or share videos to help with various issues. 

 

I know this is a lot of information, but I hope it helps with some of the frustration when it comes to the technology part of learning from home. As always, I am here to help to the best of my ability. I hope that together, we can make a smooth transition into the 2020-2021 school year.

 

Brandy Chmielowicz

“Mrs. C”