Information Services

  • It is the goal of our office to support the use of Information Systems such as PowerSchool, InfoSnap and other databases through the school level Data Managers and Power Teacher Representatives as well as maintain the E-Rate integrity for the district.

Meet the Information Services Team

  • Dan HicksDan Hicks
    Executive Director of Information Services x1010

    Wake Technical Community College and Johnston County Community College

    My Role: I oversee the Information Services Department which includes Tele-Communications (VoIP and Mobile Phones), PowerSchool, E-Rate, Civil Rights Data Collection, and The Educational Directory and Demographical Information Exchange (EDDIE).

    My Why: The people and the day-to-day challenges. I love knowing we are making a difference in the lives of our students.

    Brian JonesBrian Jones
    Student Information Coordinator of Elementary Education
    919-934-2016 x1008

    East Carolina University and Mount Olive University

    My Role:  My responsibilities include system security, district training for Data Managers and district users as well as monitoring daily operations and procedures including attendance, withdrawals, and enrollment processes. Student Registration Administrator (InfoSnap). Responsible for submission of all state reports and other information related to student data.

    My Why: I love being a leader. I truly take pride in seeing the development of the data that we manage to be used to display student achievement for students in JCPS. It gives me the opportunity to be creative and supportive on so many different levels. The collaboration that goes on between myself and other district leaders roll out what I would consider being one of the best districts around.

    Ronald Lentini
    Student Information Coordinator of Secondary Education
    919-934-2016 x1009




    Shirley NixonShirley Nixon
    Information Technology Specialist
    919-934-2016 x1000

    Information Technology Degree - University of Phoenix; Pursuing VoIP 3CX Certification

    My Role: My role as Information Technology Specialist I am a Telecommunication - 3CX VoIP administrator an E-rate Specialist, Goggle administrator, a network administrator. I am also a team player, and professional student constantly learning and applying new technology.

    My Why: I enjoy working with JCPS employees across the district, discovering effective ways to maximize use of available technology hardware or software.


  • PowerSchool, a student information system, enables today's educators to make timely decisions that impact student performance while creating a collaborative environment for parents, teachers and students to work together in preparing 21st century learners for the future.

    PowerSchool provides the full range of features needed by administrators at the district and school level in addition to portals for teachers, parents, and students.


    Power Teacher

E-Rate - ConnectEd

  • “Preparing America’s students with the skills they need to get good jobs and compete with countries around the world relies increasingly on interactive, individualized learning experiences driven by new technology.

    From digital textbooks that help students visualize and interact with complex concepts, to apps and platforms that adapt to the level of individual student knowledge and help teachers know precisely which lessons or activities are working, many schools are already seeing the benefits of digital learning and connectivity. This technology is real, it is available, and its capacity to improve education is profound.
    But today, millions of students lack access to the high-speed broadband internet that supports this sort of learning technology. Fewer than 20 percent of educators across the country say their school’s Internet connection meets their teaching needs.

    Although the United States was once a pioneer in connecting schools to the internet, we’re now falling behind while other nations move forward with aggressive investment in digital learning and technology education. In South Korea, for example, all schools have high-speed internet connections, and all teachers are trained in digital learning. Printed textbooks will be phased out by 2016.

    The fact is, schools without internet access put our students at a disadvantage.

    That’s why President Obama is unveiling a bold, new initiative called ConnectED, which will connect 99 percent of America’s students to the internet through high-speed broadband and high-speed wireless within 5 years.

    The President also directed the federal government to make better use of existing funds to get Internet connectivity and educational technology into classrooms, and into the hands of teachers trained on its advantages. And he called on businesses, states, districts, schools and communities to support this vision, which requires no congressional action.

    Here’s how ConnectED works:

    Upgrading connectivity

    The ConnectED initiative will, within five years, connect 99 percent of America’s students to the digital age through next-generation broadband and high-speed wireless in their schools and libraries. The President is calling on the Federal Communications Commission to modernize and leverage existing programs, as well as the expertise of the National Telecommunications and Information Administration to deliver this connectivity.

    ConnectED will also provide better broadband access for students in rural areas, by expanding successful efforts to connect parts of the country that typically have trouble attracting investment in broadband infrastructure.”


    What is E-Rate

    “As a result of the Telecommunications Act of 1996, the Federal Communications Commission (FCC) adopted an Order on May 8, 1997, creating the Schools and Libraries Program of the Universal Service Fund (USF), commonly known as "E(education)-rate." It is one of four support programs funded through a Universal Service fee charged to companies that provide interstate and/or international telecommunications services.
    The Schools and Libraries Program supports connectivity - the conduit or pipeline for communications using telecommunications services and/or the Internet.
    Funding is requested under four categories of service:

    • telecommunications services,
    • Internet access,
    • internal connections, and
    • basic maintenance of internal connections.”